Help needed because of strange things with Lollipop!

[prodigy]

Hello everyone. I've updated to Lollipop 5.0.2 .... But some strange things are happening.
I've updated using PC companion. When I finished downloading the update files from the Net
,and I've turned off my phone so the update starts. After 1 minute something wrong went with my
computer. It restarts by itself. So my phone didn't boot anymore. I tried to reupdate it, but
that couldn't be done cause the phone is not booting. So I had one option, which is to do
a system repair to repair my phone. I did it and I succeed. So my phone is now updated to lollipop
, but of course all the data in the phone were wiped out. This is not a problem, I can redownload the apps I want.
The problem is that on Kitkat I used to play a game called ( plants vs zombies ) , but on Lollipop
Whenever I open the game it shuts down after half a minute. I thought the problem was
because I moved it to the SD card, so I moved it to the internal storage of my phone
but no change. It still shuts down by itself.
Another thing is that when I install an app, in normal state there are moving lines from the above
to show that the app is installing . Sometimes those lines disappear , I don't know if this is a problem or not.
This is a screenshot of the fault.

As you can see , the line is still. There must be lines moving inside it.

Thanks.

[Samuel1]

Sounds like there still might be some issues with the software in the phone. I would advise you to do a repair again of the phone to see if this solves the issues. Let us know how things work out.

[NirmalSitaldin9]

Hey Prodigy1 I've had the same problem regarding the shutting down of plants vs zombies 2. I had experienced the problem long ago. Try to install the game again.. If that didn't work, reinstall the update. BTW if the game works normally again, can you tell me if you have retrieved all of your saved data by signing into your google play?

[prodigy]

Thank you Samuel and NirmalSitaldin98. I'll do the repair again today and tell you the results. Do you NirmalSitaldin98 still have had the problem with plants vs zombies?

[prodigy]

Hello Samuel. I did a software repair again to the phone ,but the problem is still there. At the beginning I could see the lines moving when installing apks, but after that I couldn't see the lines. The installation of a file is done, but without those moving lines. Can anyone help me? I don't know if this is a problem or a normal thing. thanks again.

[prodigy]

Hi again. I forgot to mention that I also did a factory reset to the phone after repairing it. Any other suggestions please. Hello NimalSitaldin98. The game plants vs zombies is still shutting down. It doesn't work normally, it always shuts down. Can you tell me if the problem is still there with you? Thanks again.

[prodigy]

Hi again...... Looks like no one has any suggestion........  Anyone has any suggestion???!!!!

I'm waiting....................    .....           ......             .......                     ...........

THANKS.

[Samuel1]

As the issue still remain after a software repair I think that this needs to be examined and fixed at a repair center. For more information about how to submit your phone for repair and where, contact your local support team.

[prodigy]

Thank you Samuel. They told me that there isn't a repair center in my country. My only option I think , is to wait for the next update.

Thanks again.

[NirmalSitaldin9]

Hi! Sorry, I've been busy and hadn't gone on the forum for about 2 weeks haha. Uhm I do not experience the problem anymore it was a long time ago, from where do you download your APK files? I used 1MobileMarket for the download of PvZ2 but I receive updates via Google PlayStore. The only thing I can suggest is that you uninstall it, try downloading it vis 1MobileMarket and see if it works. If not I really don't know what the problem is.. I had my problems with PvZ on the Z, not the Z2, but it was the same you are experiencing with the game. I did notice that whenever I did a factory reset or system repair, I'd lose all my PvZ gaming data although I had my Google Play Account logged it to sync my data. As for the lines while installing the app; If the apps work normal after installing (the lines still didn't show up or disappeared) I don't think it might be such a problem. As long as you can run the apps. Hope this helps!