help me pls .. i can't fix my internet at my phone k800i

[#1]

although i follow the instruction on the support .. my phone always telling me that there was no settings available and i need to contact my operator. im so confused who's that operator that i will going to contact ..

[Dr_Chris]

The operator is the mobile network you are using.Whose operator's SIM card do you have in your phone?

[porcha]

Sainsbury's