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Heating Up After the Latest Update

MudaliarBoy
Visitor

Heating Up After the Latest Update

After updating to the latest 14.3.A.0.757 my Z1 is heating a lot...not only the back area near the camera but the screen too only after browsing for some time....And on charging it heats up like a hot pan....This all has started occuring only after the latest update, This will on long run surely take a toll on the battery backup of the phone, I have already reinstalled(repair) the firmware but to no avail....anyone facing this problems??

7 REPLIES 7
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_alexdon_
Expert
nevzat47
Visitor

yes very hot 52 degrees correct

MudaliarBoy
Visitor

I have tried booting it into safe mode....but the problem persists...

vaibhav2701
Visitor

Plz mention if u have any issue related to charging (i.e. While charging phone is charging properly or not charging with error displaying that power not sufficient to charge phone.

I was also having the same issue after update.

Also mention model no also.

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_alexdon_
Expert

In this case,I do not know.You should visit a sony service:

http://www.sonymobile.com/global-en/support/contact-us/

alexdon
vaibhav2701
Visitor

For phone overheating issues you can plz try your phone to safe mode and do charge your phone after switch off. In this way battery will not be harmed and back up will not be reduced. Apply it 2-3 times. Also update to KK .757 firmware necessarily.

MudaliarBoy
Visitor

Thanks....switching off and charging is a good idea..., i have updated it to the latest firmware and yeah i guess the heating is normal in Z1 , its not abnormally hot