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headset issue

skywards
Visitor

headset issue

Ear headset does not work
Headset works perfectly on other devices
But do not work on a Sony, is it possible to be a problem of settings?

Where I can find Sony care in London?

4 REPLIES 4
dm841
Contributor

if its a 3 pin im sorry it's not gonna work hpefully thy fix it in future sofeware updates . only the 5 pin works noise cancelling earphones 

skywards
Visitor

What did you mean (  3 pin ) ? -- I buy this smart phone five days ago when I open the phone the handset is work fine but now yesterday he doesn't work ...

skywards
Visitor

For information that handset is come in the box

dm841
Contributor

ARE they noise canceling earphones?check the sound settings and select accessory