Headphones problem

[Hishampvs]

Suddenly headphones doesn't work in my sony Z2. There is hardware problem

[Uliwooly]

@Hishampvs

Things to try 

restart the phone 

boot on safe mode

try a different pair of headphones 

repair the phone with PCC

[Uliwooly]

@Hishampvs

How to boot on safe mode

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/td-p/348008/jump-to/first-un...

How to repair with PCC > run PCC > support zone > repair 

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

If everything fail, contact your local Xperia Care

http://support.sonymobile.com/global-en/contactUs/

[Hishampvs]

What is tht pcc

[Hishampvs]

Thanks dude, lemme try it first

[Uliwooly]

@Hishampvs

Keep us updated. 

[SophiaW]

Another thing you can try Hishampvs, is clearing the data for the Smart Connect app - Settings > Apps > All > SmartConnect > tap Clear data. 

[Hishampvs]

I did it alrdy, actually yesterday i was paired with my Bluetooth headset, after that only im having this problem

[Hishampvs]

And after paired with Bluetooth headset its asked itslef some smartlock or something else, i did

[Uliwooly]

@Hishampvs

Settings > security > clear credentials > restart the phone