headphones not getting connected when inserted in the audio jack

[ramyvijay]

Hi,

bought a new xperia U phone yesterday and tried listening to music & radio using headphone/earphone provided with the pack by SONY itself.

It is not working. Could not see the headphone symbol when plugged. And also when radio is selected, it instucts to insert earphone when it is already attached.

Please help me to solve this issue. Any problem with the device ?

Thanks

[Johan]

I suggest that if possible try to connect other headphones to rule out the problem.

If it's a phone problem try to reinstall the phone software using SUS.

http://www.sonymobile.com/gb/tools/update-service/