headphone

[ikha]

My Dr Dre headphones will not work on my sony xperia Z1,But on my sisters sony Z1 it somehow does. Every other headphone work on my phone
phone,so why doesn't this.

[_alexdon_]

You should try to clear data for smart connect under settings-apps-all and try again.

[ikha]

I've just tried doing what you have suggested, but the beats still won't work On my phone 😕
thanks for your help!

[_alexdon_]

Are you sure they work fine on your sister's Z1?

[Sam]

Do both pones have the same Android version/build number in the "About Phone" section of settings?

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[ikha]

Yeahh they work perfectly Fine on her phone.
And we have the same android version,4.4.2.

[_alexdon_]

Clean your 3.5 mm input using a cotton swab and try again.