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headphone jack doesn't work

7asson
Visitor

headphone jack doesn't work

Help me please. If I inserted the headphones in my Xperia z1, the sound comes out of only the right side.

It was working fine but I don't know what happened.

I checked my headphones in another device and it works fine. Also, I tried other headphones in my Xperia but i had the same issue
3 REPLIES 3
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Uliwooly
Expert

I would say that the problem has to do with your previous issue (water damage)

http://talk.sonymobile.com/t5/Xperia-Z1-Z1s/Water-got-inside-my-Z1/m-p/734985#M28574

7asson
Visitor

I would agree with you, but that was 4 months ago, and my was functioning well after that
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Uliwooly
Expert

You should stop by your local Xperia Care

http://www.sonymobile.com/global-en/support/contact-us/