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Headphone jack being weird.

CamilleKills
Visitor

Headphone jack being weird.

I have this weird problem since 2 days, first of all when I turn the phone on and plug in the earphones it plays okay, no disortion no anything. But then I disconect the earphones out of the jack and connect it back in it doesent play through the earphones but the speakers. 

To fix it again I need to restart the phone and then the loop begins again... What could this be? Software or hardware issue?

8 REPLIES 8
CamilleKills
Visitor

Just to add to that, my earphones are completley fine and it was tested with my ipod touch 4gen and they play fine. The earphones are from beats (urbeats)

CamilleKills
Visitor

I have ran a repair in SUS and it still doesent work + when I first connect it the screen goes weird...

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Uliwooly
Expert

Are this Sony's headphones or a different brand?

CamilleKills
Visitor

It happens with oryginal sony earphones and my beats.

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Uliwooly
Expert

You might want to stop by a Sony repair center

http://www.sonymobile.com/global-en/support/contact-us/

bbbruiser
Visitor

Does anyone have a fix for this yet? I have the same issue.

It's not hardware, it's software that is causing the issue otherwise the headphones wouldn't work when the phone is rebooted.

If you use a set of headphones without the mic you can unplug and plug them back in as many times as you like and they continue to work but as soon as you use headphones that have the mic on them, once they have been unplugged they will not be detected again until you do a reboot of the phone.

I have done a backup and restore on my phone but I continue to have the issue.

Taking it back to a repair center won't help unless they have other software/firmware versions that we can't get.

Rickard
Master


@bbbruiser wrote:

Does anyone have a fix for this yet? I have the same issue.

It's not hardware, it's software that is causing the issue otherwise the headphones wouldn't work when the phone is rebooted.

If you use a set of headphones without the mic you can unplug and plug them back in as many times as you like and they continue to work but as soon as you use headphones that have the mic on them, once they have been unplugged they will not be detected again until you do a reboot of the phone.

I have done a backup and restore on my phone but I continue to have the issue.

Taking it back to a repair center won't help unless they have other software/firmware versions that we can't get.


Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

Sorry to hear that you're having issues with using headsets.
I've been testing this here but i can't replicate this issue. I recommend that you contact a service location so that we can investigate this further.

ram_xperian
Visitor

Hi Facing issues with headset after latest walkman update ...

so for anybody got any solution from sony ?