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HD-Voice Codec via 3G

marcel45
Visitor

HD-Voice Codec via 3G

Hello everyone,

is it normal, that a Sony Xperia Z2 Mobile do not support HD-Voice Codec? That is a shame, oh and btw, my Network Operator Supports HD-Voice on 3G, and I have a excellent 3G coverage , and no, I don't have issues here with my network. Well, it do not supports native videocall, but at least I expect HD-Voice calling with a premium mobile. My old Nokia C7 does it also.
27 REPLIES 27
marcel45
Visitor

Okay* sorry for my grammar
marcel45
Visitor

Ich checked that out too, it also not solves my problem. I am dissapointed of this phone, because ot is a premium mobile, so I excpect that, or do I sell a phone, without calling function? I don't think
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Uliwooly
Expert

It's a network issue not a phone issue, your phone supports that, your network might be crippling it
marcel45
Visitor

I am sorry, but I checked that with them, and it is not the network. Fact, the xperia Z2 has not the AMR-WB codec!
marcel45
Visitor

I called the Vodafone Customer Service, and the techniqcan told me that it is not compatibel to HD-Voice. So it is a problem with Sony..
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Uliwooly
Expert

@marcel45

That's odd

http://www.sonymobile.com/gb/products/phones/xperia-z2/specifications/

Entertainment

  • 3D and motion gaming
  • PlayStation Certified
  • FM Radio with RDS
  • SensMe and SensMe slideshow
  • Sony Entertainment Network (selected markets only)
  • TV launcher
  • “WALKMAN” application
  • 3D surround sound
  • Bluetooth stereo (aptX®, A2DP)
  • Clear Audio+, Clear Bass, Clear Phase™ and Clear stereo
  • xLoud Experience – audio filter technology from Sony
  • Audio recording, supported formats: 3GPP, MP4, AMR
  • Audio playback supported formats: AAC, AMR-NB, AMR-WB, FLAC, MIDI, MP3, PCM, Vorbis, WMA
  • YouTube**
  • Facebook application**
  • Twitter**
  • TrackID music recognition**

http://www-support-downloads.sonymobile.com/d6503/whitepaper_EN_D6502_D6503_D6543_xperia_z2_3.pdf

also 

http://talk.sonymobile.com/t5/Xperia-Z-Ultra/Ho-do-I-enable-HD-Voice-or-AMR-WB-on-my-Sony-Xperia-Z-U...

marcel45
Visitor

So, uliwooly, stop here right now! I called Vodafone Germany, and they are saying me, that it is not listed on the supported HD-Voice calling VIA 3G! Audio Playback is for Music and youtube, which is made for playing medias. However, as I pointed it out, we can turn as much we want, it is not supported, and I will get in touch soon with the Sony Xperia Costumer Care. Voice Calling via 3G in HD is already supported from Vodafone for now more than 2.5 years.
marcel45
Visitor

Oh, and btw, I read, that in the Z2 will get HD-Voice, so it was strong seen a lie, so I apply to you, to answer me with the correct infos, and not just to answer just because to be the best. I am sorry, but I am so disappointed now. You did not help me in anyway.
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Uliwooly
Expert

@marcel45

Someone is in a bad mood, do you realize this forum is for us, users, to help each other? 

You should read the forum guidelines 

http://talk.sonymobile.com/t5/Welcome/Discussion-guidelines/m-p/349678#U349678

 Contact Sony directly and again, read the forum guidelines and keep it friendly

http://support.sonymobile.com/global-en/contactUs/

marcel45
Visitor

I am friendly