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Hardware defects in Xperia Z5 premium Dual

asrujit
Visitor

Hardware defects in Xperia Z5 premium Dual

Is there any Hardware defects in Xperia Z5 premium Dual  in india ?

most of the ppl have similar issue which is not related to software or by repairing the device the problme is wont get resolve !!

5 REPLIES 5
CameronT
Champion

Hi @asrujit,

What are the issues that people are facing?

asrujit
Visitor

there are varous issue.

the main issue .. 

photo restart freiquestly and it wont get start!, its rebooted itself after starting and updating android screen . then screen froen, blurry and then dark, notification light turn RED and blink 4 times. and the process repeate..

dial from sim 1 , sim2 sceen does not come most of the time.. need to  try for 2-3 attempt to call .

USM mode activate and then upon deactivating it all apps lost, and it wont  go to Xperia Home.. agina.. and some times its reboot loop like i mentioend in my 1st point.

i did factory reset .. no help...

i id phone repai .. no help.

i have checked all stuff... 

Tags (1)
CameronT
Champion

I'm sorry to hear the issues you are having here. There isn't a known hardware defect in the Z5 Premium that would lead to the problems in question. I recommend you contact your local Sony support team using the link in my signature to arrange a physical repair.

Xperiaz5prem
Visitor

My xperia z5 prem dual get problem in network. When sim 1 set lte was ok and sim 2 set gsm cannot find a network
Then if sim 1 set as gsm the network cannot be found and sim 2 as lte get a full signal. I have tried on other xperia m2 the network simcard was running well. I suspect there is a problem on gsm (2g network). If lucky can get connected 2g mode in few minutes.
CameronT
Champion

Hi @Xperiaz5prem,

Welcome to the community.

It sounds like the area you are in has no GSM signal available, which is a requirement for the dual SIM handsets. Have you spoken to your network provider regarding this issue?