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Haptic feedback is malfunctioning

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Haptic feedback is malfunctioning

Hello,

Over the last week or so, the haptic feedback vibration on my phone seems to be playing up.  Basically what's happening is instead of a slight vibration on the button presses, there's a louder buzz and harder vibration feedback, bordering on a faint rattle from within the phone.

I've had a look at it, and everything with the back off seems to be secured.  I've got a rubber case around the outside, and it doesn't appear to be linked to the issue either.

Has anyone else had this problem, or any suggestions of what to check?  I'm reluctant to take a screwdriver to it while it's under warranty.

regards,

2 REPLIES 2
profile.country.GB.title
Uliwooly
Expert

you can backup your phone then repair it with SUS

Update Service (SUS)

http://www.sonymobile.com/gb/tools/update-service/

http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Don't forget to mark the Correct Answers & Helpful Answers

profile.country.GB.title
Uliwooly
Expert

or even better, lets test the hardware

Service Menu

http://talk.sonymobile.com/message/113787

Don't forget to mark the Correct Answers & Helpful Answers