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gtalk/whatsapp/skype do not work on Jellybean 4.0.4

rsj09
Visitor

gtalk/whatsapp/skype do not work on Jellybean 4.0.4

Hi,

I'm facing a very peculiar problem.

I bought Xperia S 3 days ago and upgrded to Andriod 4.0.4 right away at the local Sony service center.

Now I can browse the Internet and access all the widgets like weather, browser, facebook, twitter, gmaps, latitude etc, however, messaging applications like gtalk/whatsapp/skype do not work. I can login to gtalk but everything is grayed out. In skype and whatsapp, I can't even login!!

I have rebooted the phone several times and have even uninstalled/reinstalled skype and whatsapp from google play but still cannot get them to work.

Any inputs would be appreciated before I go to the service center again.

6 REPLIES 6
Smailchenko
Visitor

Repair your phone's software using Sony update service then do a factory reset , it should help Slightly_smiling_Face

rsj09
Visitor

Hi,

Thanks for the suggestion! I'll certainly try it and let you know. Slightly_smiling_Face

Petter
Enthusiast

Thanks for posting and welcome to the forum!

Since you mention you've bought an "S3" I don't think your really in the correct forum. This is a forum for Sony Mobile / Sony Ericsson phones, and it sounds like you have one from another producer?

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rsj09
Visitor

Hi Petter,

It's an Xperia S, bought 3 days ago... :smileygrin:

I did try to repair using the sony update service and it looks promising so far. I'm able to login to gtalk and whatsapp!! Yay!! :smileygrin:

Having said that, I have'nt got time to really explore and see if everything else is working without a hitch. Would you recommend I also do a factory reset at this point?

Smailchenko
Visitor

If you want my opinion I would recommend to do a factory reset because it helped alot of ppl to solve their phones problems Slightly_smiling_Face

rsj09
Visitor

Thanks to all for their suggestions.

I have got 99% of things working now. Only timescape does not work. It's not updating tweets and fb status, but I guess I can live with that!