Group message not working

[leothelionn]

I am not receiving group messages from others, but I cannot send more than 1 message at a time. Ive added them into a group but it only sends to the person first on the recipients.  They do have iphones and samsung galaxys.

I have tried to download app to help such as Textra but still the same problem.

[_alexdon_]

See if handcent can help.

[leothelionn]

I just tried Handcent. Works with sending group messages but still wont recieve them.

The message doesn't even come through. 

Would It have something to do with using a iphone previously before this one? (Only got the Sony Xperia Z1 compact a week ago) 

[_alexdon_]

You should contact your operator about this,my guess is that they have to approve the option.