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Got problem with Throw 5.1.1

Dohuta
Visitor

Got problem with Throw 5.1.1

I usually wirelessly play music on my M2 on SRS-X11 by using bluetooth. On 5.1.1 the sound is really bad, it's not smooth, interrupted all the time. I can not believe what I heard when my M2 plays music Slightly_frowning_Face

Besides, I try so hard but I can not find where xLoud is. Volume of internal speaker is so small.

Is there anybody got problem like me?

p/s: so sorry for my poor English

11 REPLIES 11
arielli
Visitor

Same problem here with my z1. Keeps crashing. Can somebody help?
profile.country.US.title
Qatrium
Expert

Try the following:

- Go to Settings -> Apps -> Smart Connect -> Force stop, Unistall updates, Clear data.
- Go to Settings -> Apps -> All -> Audio settings -> Clear data and restart your phone.
- Go to your Play Store and update Smart Connect again.

arielli
Visitor

Can i just disable smartconnect? Experienced this problem when i upgraded to lollipop. Can i go back to kitkat?
arielli
Visitor

Already disabled and updated smart connect but still same issues
Dohuta
Visitor

I deeply thank you but nothing change Slightly_frowning_Face

xepa
Visitor

I have the same phone and the same speaker, and the same problem...
Anyone tried to contact Sony on this matter?
Izzkon
New

Hi.

I got brand new SRS-X11 (2 pcs in stereo). I wanted to pair them by BT to Xperia M2 with 5.1.1., 18.6.A.0.182. It works for using them as external speakers for phone calls, but not for sound reproduction (e.g. Music, Youtube,   ). Internal speaker is working OK. BT speakers were paired and are working perfect on Huawei Ascend G7 and laptop Lenovo T420 (both by BT). I use MBH10 BT headset also. After last update also sometimes this connection is bad (at operator radio signal OK).

I tried by:

- With and without Smart connect,

- enabled and disabled Throw,

There is NO problem by pairing itself

So far Sony tech support is stating that my case is new, like for the first time heard. 

Has anybody any idea what is going on?

So far I was very pleased with this piece of equipement (M2).

hoodyhunter
Visitor

yep, i've got this problem with 5.1. bluetooth AD2P streaming stutters on my M2 Aqua and car headset. worked fine on 4.4 but broken now. 

Can't find any fix either. tried lots of things. 

Izzkon
New

Any solution so far? I managed to play music on mono headset MBH10. I also reinstall system.