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Google Play Store/Services missing!!!

mariakene
Visitor

Google Play Store/Services missing!!!

Hello!

I need urgent help Winking_Face The problem is actually not a new one, there is also older topic: google play missing 2014-10-25 11:59 AM - edited ‎2014-10-25 05:23 PM)

I have Sony Xperia Z1. As I moved to another country I had the phone unlocked, since then half of the apps are missing including Google Play and internet. When i click in facebook on a link, it doesnt open up. I still found, its possible to use internet with sony toolbar. The phone has all the latest updates via pc companion, I havent disabled anything, i also tried factory reset, but nothing helps...  Can somebody please give some good advice!

Thank you in advance!

Maria

3 REPLIES 3
profile.country.GB.title
Uliwooly
Expert

Settings > apps > all > scroll to the bottom and look for the missing apps > enable 

Was your phone flashed with a different software perhaps a chinese firmware?

Thommo
Genius

When it was unlocked did they happen to flash a Chinese firmware

mariakene
Visitor

Hey,

No, there are no disabled apps!

Hmm, one company that is specialized on repairing phones did the unlocking, i dont know what they did, but they ruined my phone...

Best regards