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Google play -enable background data

ViperRK
Visitor

Google play -enable background data

Hello,for the past few weeks I am experiencing a weird problem. Sometimes when I open Google play store, it says Google play needs Background data to be enabled. My Google Account is synced automatically but the other accounts are synced manually.
I have to clear the data of the play store from settings. Then after 2-3 days,the problem recurs.
Any help would be appreciated
Thanks
7 REPLIES 7
profile.country.GB.title
Uliwooly
Expert

Have you disabled background data on this app? 

profile.country.RO.title
_alexdon_
Expert

If you go to mobile data in settings,did you check to restrict background data?

alexdon
ViperRK
Visitor

Restrict background data is unchecked
profile.country.RO.title
_alexdon_
Expert

Try settings-apps-all-google play,force stop and clear data.

alexdon
ViperRK
Visitor

I know, but it's a temporary solution. The same problem occurs after 2-3 days. I have to do the same thing again. I was looking for something more permanent.
Thanks
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_alexdon_
Expert

Contact xperia care,maybe visit a sony service for a quick check:

http://www.sonymobile.com/global-en/support/contact-us/

alexdon
Wawbeck642
Visitor

I have the same problem so I went into the mobile data scrolled down to Google play and restrict backround data was turned on while in general its turned off no problems since