Google Account Login Problem

[adnanbintaj]

Hello. I am using Xperia S with firmwire version number 6.1.A.2.45. My phone was working perfect, but from 5 days back, it cannot login to my Google Account. As a result, i cant use any of the google features including Gmail and Play Store. I did not make any change in my google account settings. After experiencing this problem, I have removed my google account from the "Accounts and Sync" option and tried to re add the account but got no result.  Every time I try to add the account, the phone tries to sign in to Google for around 30 minutes and then fails. I can use internet and all other applications without any problem. Kindly help me out with a solution.

-Adnan.

[Uliwooly]

is your email @gmail or @googlemail?

also on your computer > change your gmail password and try again

is your internet connection working properly?

[adnanbintaj]

Hi, my email address is "@gmail.com". After getting your reply, I have changed my password from pc and then tried to sign in from my phone, but again it failed.

My internet connection is working fine. I can access all web sites. All my internet dependent apps are also working fine except the Google services.

[Uliwooly]

open the browser app or any other browser app that you have on your phone and try to log in to your gmail, does it work?

[adnanbintaj]

I just logged on too gmail using chrome browserr app. But still itss not working. ,

[Uliwooly]

so you were able to login to your gmail with the browser app but not with settings > accounts & settings > add account?

[Uliwooly]

you could do a settings reset

it might be an app acting up

such as:

antivirus, taskiller

[Sam]

Once you have tried everything that Uliwooly has advised, if the problem continues please return the handset for assessment by an authorised repair agent.

---

What are your thoughts about this forum? Let us know by doing this short survey.