Front Camera

[stageman]

So I bought an Xperia z3 in the US just before Christmas and now that I'm back in the UK I find that the front Camera doesn't work (it is a hardware fault) and worse still Sony in the UK won't fix it as its not from here.

Appalling customer service from Sony and I'm regretting moving away from apple.

Any ideas about how I can get this fixed? All software repairs have been done.

[Uliwooly]

You will have to pay to get it fixed in the UK or ship it back to the US 

[dandy63]

Hi, have you tried a PC Companion repair or anything similar yet.......link below :smileysmileywink:

http://support.sonymobile.com/us/tools/pc-companion/

http://support.sonymobile.com/global-en/tools/bridge-for-mac/

[Uliwooly]

Don't forget to backup

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

[stageman]

Thanks I tried that but no luck unfortunately

[Uliwooly]

Sorry to hear that, do contact Xperia Care USA

[pakensyit]

need help about my xperia Z3 dual front camera not function.......plz help 😞