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Front camera disconnects WIFI???!!!

Not applicable

Front camera disconnects WIFI???!!!

Hi, everyone!

Something really weird is happening with my xperia mini pro (sk17a): Whenever I turn the front camera on, WIFI DISCONNECTS!!!!! Crying_Face  It reconnects automatically as soon as I turn the front camera off... Is this a known issue? Is there any solution? Could somebody please help?

Thanks in advance!

25 REPLIES 25
gwhispererz
Champion

Hi, it could be a software issue, suggest you software repair phone with either PC Companion or Update Service. Be aware that this process will erase phone data completely.

http://www.sonymobile.com/gb/tools/pc-companion/

http://www.sonymobile.com/gb/tools/update-service/

Not applicable

Thanks for your quick answer! Slightly_smiling_Face

I will try your suggestion and report back.

gwhispererz
Champion

Waiting for the good news ....

Not applicable

I just updated the phone’s software to latest version with PC-Companion. First thing I did when phone restarted was connect to wifi and turn front camera on. No luck. Same problem. WiFi disconnects when I turn front camera on, reconnects as soon as I turn front camera off................. Crying_Face

Any ideas?

gwhispererz
Champion

Strange that this only happened after turning front camera on .... Can you confirm that?

Not applicable

Oh, yes. EVERY time I turn the front camera on, WiFi disconnects... Crying_Face

(No problem with the primary camera, thou)

gwhispererz
Champion

Let's go back to basic .... Check Wi-Fi Settings!

Settings>Wireless & networks>Wi-Fi settings>MENU (button)>Advanced>Wi-Fi sleep policy, is it set to Never?

Not applicable

Yes, Wi-Fi Sleep policy is set to "Never". Anguished_Face

gwhispererz
Champion

My next question, did the front camera ever work when you activate Wi-Fi?