Forgot password

[hadeer]

I forget my security pass word... and i dont know what i should do?

[Thommo]

Perform a system repair using PC Companion however this will factory reset your phone and erase all data, This is the only way

Switch off your phone and unplug from Pc (Hold volume up and power for around 10 seconds)
Start PC Companion and select Support zone then Update my phone/tablet then in Blue Repair my phone/tablet and follow the on screen instructions - When prompted connect your phone still switched off holding volume down or back button - This should start the repair or reformat process

If you are using Windows 8/8.1 or a 64bit operating system then adjust the settings for PC Companion and run in compatibility mode and chose Windows 7 or XP

[Uliwooly]

@hadeer 

Take a look at this 

How to unlock a phone w/o reseting/reformating the phone.

http://talk.sonymobile.com/t5/FAQ/How-to-unlock-a-phone-w-o-reseting-reformating-the-phone/m-p/92729...

[Vix1234]

I do not feel the need of GPS being switched on but internet connection is a must. Do you have anything to trigger to switch on internet connection ? Btw, Android Device Manager can perform the same task too. Cheers