forget password xperia z1

[danny35]

HELLO FRIENDS Someone Who Can Help Me ... ke what happens esq PASSWORD I forgot my sony xperia z1 and now do not know how to get into my DEVICE .... por favor assistance

[Thommo]

This is an English only forum - Please edit your post accordingly or your post will be removed

[_alexdon_]

You have to perform a software repair using PC companion.You might need to charge your device for about 1-2 hours before so the device has at least 60% battery.

Make sure the device is not connected to computer or laptop and turned off (sometimes you have to press power button and volume up until the device vibrates 3 times or on some devices you have to press the small button near the SIM tray or on the back of the device).

Open PC companion->support zone->phone/tablet software update->repair my phone/tablet blue highlighted.Follow the steps given,do not connect your phone until prompted to press volume down while plugging USB cable.