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Force stopped account and sync setting!!!!! Help!!!

shellbell
Visitor

Force stopped account and sync setting!!!!! Help!!!

I accidently force stopped the account and sync setting (Xperia play) and now my sim and all contacts has been wiped.

Can you restart thi if it has been stopped and can I get my contacts back????

Any help greatly appreciated

10 REPLIES 10
Nabeel
Master

Again restart the sync and it should work fine

If you accidentally deleted them then just go to your Gmail ID and go to contacts > click on more > restore > 1 week/day etc

shellbell
Visitor

This may sound stupid but how do I restart the sync???

Nabeel
Master

Settings > accounts and sync > turn on

shellbell
Visitor

None of that worked. All contacts still gone Slightly_frowning_Face

That Account and sync setting is still stopped too!

Nabeel
Master

First go to gmail and check if your contacts are still there

If yes then restart your phone and then switch on wifi. Make sure Auto sync is on

Go to settings > account and sync > tap on your Gmail > Sync contacts > unmark it and then mark it ( Or if it's showhing tap to sync now then do it )

Make sure you are connected to wifi and wait for somtime. Let the contacts sync

shellbell
Visitor

Contacts is empty on g mail

Nabeel
Master

Then you deleted it

Now follow the restore method

If you accidentally deleted them then just go to your Gmail ID and go to contacts > click on more > restore > 1 week/day etc

After restoring follow the method i just wrote above

Also do this

Contacts apps > press menu button > Filter > Mark all sub categories in phone contacts and Gmail contacts

shellbell
Visitor

There's nothing in the contacts in gmail when I restore them from a week ago.

shellbell
Visitor

Under the account and sync settings the data is at 0 and so is the cache. Is there a way to get this restarted???