factory reset vs phone repair

[#1]

Hi all! What is the difference between doing a factory reset in the phone vs doing a phone repair through the pc companion suite? I was having issues with internet connectivity and I was advised to do a phone repair through the suite but since it'll erase my data same with the factory reset u want to know what makes this more effective.

And how do I get the shortcuts back of apps in the internal storage back to the menu screen? Appreciate the help!

[Nabeel]

guamzintrusion19 wrote:
Thanks this is helpful. But just to make sure i get it right..... If i do phone repair, the data and widgets of those apps in the internal memory will not be deleted from the desktop or menu screen, right?

Oops

Letme explain you something ( let us call internal memory as external memory)

The apps that you have moved to External memory remain partially in phone memory as well. They are not completely moved to external memory.

And you know that after a repair phone memory is completely erased. So after repairing the part of app on phone memory gets deleted while the part in external memory remains. But the whole app gets uselesss as the other part is deleted. As a result everything on the desktop gets deleted and you will have to download all apps once again

Please feel free to ask if you have anymore doubts

[#3]

Gotcha! Thanks a lot! 🙂