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Facebook Video Playback

ScottS
Visitor

Facebook Video Playback

I cant watch a whole video on Facebook on my Z2, for some reason it throws out an error. 

Plus within 10min of using the phone it gets really hot. 

I havent tested out the waterproof factor yet as i think i have a dud phone.. 

Any help on the video issue would be great..

176 REPLIES 176
DonMega
Visitor

No.. Updating the Facebook app doesn't solve the problem.
It's the same as when you clear the data, restart Facebook, login, and play an embedded video.
At first you think that it worked, but sadly the problem returns, and you're unable to watch videos to the end.
I see people discuss if it's a fault in the Facebook app, or if it's a fault in the Xperia Z2.
My money is on that the fault is in the Z2, because the Facebook app works perfect on my old HTC Sensation XE, with a fully updated Facebook app.
I know clearing the data and logging in solves it for about 15 minutes on the Z2, but I don't want to settle for that. I want my new phone to be working as a new phone should be working.
tompten111
Visitor

Same problem for me too. Sony, please solve!
MrNutt
Visitor

Quite right it just gave me that unknown error bull**bleep** again
Jaynio
Visitor

I also get the annoying error notice. Grrrrrrrrrrr

MrNutt
Visitor

The only thing to do is as mentioned above, force stop, delete all data, log back in, then it works again for the briefest of periods
HeinB
Visitor

Hi, what I have noticed is that if I am on a relatively fast wifi network (10mb) it seems to work better and timeout less frequently. It looks like streaming and buffering is causing issues. When I am on 3g or slower wifi, it happens all the time.
Spanxdaire
Visitor

Hi,

I know you've had a lot of posts regarding the fact that videos keep crashing from the Facebook app.

Have you come up with a resolution?

DaveHoward
Visitor

Same happens to me and I've left feedback on playstore for Facebook. Works fine on the Web,just the app.Updated the app 3 times hoping for a fix but no luck!
Amer-K
Visitor

I have the same problem.. It works fine on other phones like Samsung and iPhone, but it's not on the Z2.. I hope they will solve the problem as it is very annoying!!!
a6rnh
Visitor

Pathetic sony. Do you actually solve problems with £550 phones or aren't you bothered?