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facebook application - error message while loading the page.

Not applicable

facebook application - error message while loading the page.

Hi,

I'm having problem with facebook application on my Xperia arc S,

error message after login -  'an error occured while loading the page'.

but its fine when I'm using it through the browser.

can anyone help.

Thanks

S

16 REPLIES 16
slimshaddy
Hero

go to setings > applications > storage use

find facebook , clear everything and uninstall updates..

then again log in and see..

slimshaddy
Hero

what are you using 3g or wifi..??

are you able to connect to other phone applications like youtube and gmail ..?? ( not in the browser , in the phone itself )

Not applicable

Thanks for the reply. but its still the same... I cleared the cache, also the data and uninstalled the updates. the error message is still happening for the news feeds, messages and profile wall. Once I did phone reset also around 5 days back because of this problem. No idea whats going on.

I' am using wifi and I can able to use every other application like youtube and gmail in the phone itself.

awaiting

S

Message was edited by: shijarsam

Not applicable

wifi, yes i can use everyother application.. only the facebook application has the problem.

slimshaddy
Hero

hmm..thats strange...

open android market , find facebook and update your facebook application..there must be one update..

if that also doesnt solves the problem..

backup all your files and factory data reset your phone ( settings > privacy )

this will delete all phone's data so backup phone files..  this will not affect memory card

Not applicable

I did the updation.. still the same..

also I reset again the phone today to factory settings as I told you I did 'settings reset' 5 days back also.

When I logged in for the first time, the page is opening and press back and when I tap news feed or message or profile wall again it displays the same error message and then white blank page. These thing happening with me from the first day itself when I bought the phone a week ago.

What will be the next option?

please help.

S

AlanH
Visitor

try going to your facebook account via web then revoke or remove Sony Ericsson Xperia from App Settings. Then run again Facebook on your mobile, it should prompt you for permission.

Not applicable

I did it. after that I clear the cache and data, uninstalled the updates.

Still having the same problem...

slimshaddy
Hero

dont know why you are getting this problem,,,m:smileyconfused:

wait for any other users to reply..

or just go to a service centre nearby and get it checked..