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extremely disappointing services

1971
Visitor

extremely disappointing services

Hi,

I am having trouble in getting my mobile service. My phone having charging issue and i handed over my phone to your Janakpuri,New Delhi Sony  service Centre  around 19 days back. They called me around 10 days ago and i was told the service was done but the issue was still exsists. They said, they would change the mother board and let me know. I am yet to receive an update. Whenever i call them, there has been no proper response.

Sony Service center  and Products disappointing the customers ,No commitment , No Communication.

I have been using Apple,Samsung devices but 1st time I tried  to use Sony Products and Support .I am very badly experienced with the support.Now I am feeling  why people not to prefer use Sony Mobiles.

     

Thanks.

Susanta Praharaj

1 REPLY 1
Thommo
Genius

The only thing we can do is direct you to Xperia care http://www.sonymobile.com/global-en/support/contact-us/