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experiencing problems with xperia z1 and in replacement issues

meenakshi_aishu
Visitor

experiencing problems with xperia z1 and in replacement issues

It feels so annoying to have got a Z1 and started experiencing problems within a few months.My power button started to act like a volume up button!!whe i took it to service ,they took literally a week to detect its problem and finally concluded that it needs to be replaced.well a week without a phone is very annoying.well then i placed an order for replacement and its been another week for now and still dont get any replacement!!I seriously wonder what they are upto!!

1 REPLY 1
Hampus
Champion

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

I'm sorry to hear that.
I suggest that you raise this with your local support team to check status and how to proceed with this in the best possible way:
http://www.sonymobile.com/global-en/support/contact-us/contact-info/