HI
i am using SONY XPERIA - P LT22I model and i am having a problem of outer cover which is fading out like a seasoning the black color fades and the aluminium body is coming out ..... at first when i bought it the color was silver after that it was having a battery problem then from ( SNEHA COMMUNICATIONS SERVICE CENTER ) KOLKATA WEST BENGAL THEY SEND MY HANDSET TO CHENNAI FOR REPLACEMENT..... AFTER 7 DAYS WHEN I GOT BACK MY HANDSET MY COLOR WAS CHANGED FROM SILVER TO BLACK ...... then after a few days I was having a problem of sim holder my sim automatically comes out then I took it to ( NEOSA ELECTRONICS RASHBEHARI SERVICE CENTER WHICH IS RECOMENDED BY THE GALAXY STORE ) FROM THERE THEY TOLD ME THAT WE WILL SEND IT CHENNAI AS BECAUSE ITS A MOTHER BOARD PROBLEM so after 25 days I got my handset and within one week a new problem started the sim holder outer cover has fallen the metal strip small now the sim holder only covered with a plastic rubber band type which was present earlier and which was under the small strip metal ................
From back side of my phone some of the areas color is coming out and the aluminum body is seen both the sides the BLACK color inside is creating a bubble and after few days the portion of different sides of the handset the color ( BLACK ) is coming out and the aluminum body is seen which is before the BLACK PAINT ...............
NOW THE PROBLEM IS I HAVE BUYED THIS SET ON THIS YEAR WHICH IS HAVING A WARRANTY PERIOD AND BUYED FROM GALAXY ( SONY CENTER STORE )
CAN ANY BODY OF THE SONY PERSONNELS CAN HELP ME OUT ABOUT THESE ............. I AM ATTACHING THE PHOTOS HERE PLEASE GO THROUGH THIS................... ( SHANKHA DAS GUPTA / 7 , GARIAHAT ROAD SOUTH DHAKURIA INDIA , CITY KOLKATA , STATE WEST BENGAL .......... +919748031630 ) :smileyconfused::smileyshocked:
| 6:04 PM (17 hours ago) | |||
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Dear Shankha, Thank you for contacting the Sony Xperia support centre. We are very sorry to know about the repeated issue that you are facing with your Sony Xperia P handset. We value the importance of your query and we are here to assist you. In response to your query we would request you to please visit the nearest Sony mobile service center again and revert us with the work order number of your case, so that we can escalate it to our relevant department and also can keep track on the repair process of your case. Kindly note that in order to escalate your case to our relevant department the device must be at the service center and through work order number we can help you in a much better manner. For further information on Sony Xperia products, services and support please visitwww.sonymobile.com For any further assistance please feel free to call our customer support on 39011111 or 1800 3000 2800 (Toll free) Kind Regards, PRIYA AHUJA You can now follow us on Facebook, Twitter and Youtube using the following links: http://www.youtube.com/sonyxperia/ Youtubehttp://www.facebook.com/sonymobile/ http://www.twitter.com/sonymobile/ | |||
DEAR SAM
THIS WAS THE AVAILABLE ANSWER FROM SONY CUSTOMER CARE ACCORDING TO
MADAM PRIYA AHUJA AND THANKS FOR YOUR COOPERATION WITH THE GLOBAL
CUSTOMER CARE NUMBER
ME FROM INDIA ( SHANKHA DAS GUPTA ) CITY KOLKATA STATE WEST BENGAL CELL NUMBER + 919748031630
THIS IS THE FIRST TIME I AM EXPERIENCING PROBLEM WITH SONY OTHER I HAVE BRAVIA INCH DVD PLAYER SONY SONY WALKMAN SONY NETWORK WALKMAN SONY 3 DVD CHANGER BUT I HAVE GOT NO PROBLEM WITH THEM BUT ONLY WITH THE CELL PHONE ... SONY IS THE WORLD LEADER IN ELECTRONICS SO HE MUST KEEP HIS POSITION SLOW BUT STEADILY MOVE AND CAPTURE AND MAKE THEM FALL OTHER BRANDS OF CELL PHONE WHICH IS AVAILABLE IN MARKETS EVERYWHERE AROUND THE WORLD
Message was edited by: shankhasdg1979
Message was edited by: shankhasdg1979
For my phone near the flash area 
I assumed this is due to the over heat. I could see some bubbles too :smileysad:. I thought of use stickers to hide the wounded places [It's a stupid idea but I just wanna hide this ugly thing].
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