Share your experience!
Hello! One day i turned my Play off and had it in my bag, after i turned it on again this strange Problem appeared:http://www.youtube.com/watch?feature=player_embedded&v=JlThOiILqC0 The screen is white and pixelated. At the begining it worked normal if a opend and closen the game pad a few times but now it doesn't work anymore. Verry much people have this problem. And i would like to know if the warranty will fix this or if I need to pay for a repair. I bought the play last summer and I live in Austria. Thx for help !
Only a service centre can advise if the handset is still under warranty as they need to inspect the device, however I can advise that such a fault would generally be covered by warranty.
Have you tried to update the phone software?
I see that your screen is cracked so I doubt the warranty will cover the repair. However you can discuss repair options with your local Sony Mobile support center.
The video is not about my play but I've got the same problem. My screen is not cracked and I allready updated the software.