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Exchange Email problem

iway
Visitor

Exchange Email problem

New Xperia Z1 phone, Zimbra Exchange Email Account. Emails get downloaded, but no text is shown when opening mails.

It works perfectly on Xperia Z tablet!

101 REPLIES 101
Rickard
Master

@Rodz

If it's attached as a file you should have a button that says "Load" next to the filename below the subject.

If the picture is included in the email you will instead have a button that says "Show pictures" below the subject.

If it doesn't work, try taking a screenshot in the phone and then send that screenshot using email to your own email address from the phone and see if you can see that picture.

@Akono

To investigate this further i think we'll need an account to test this with. Could you check with your IT-department if they can provide a test account and send it to me in a PM?

froffer61
Explorer

Hey Rickard

you have a PM.

Greetings

Frank

Rickard
Master

Thanks for the account. I've forwarded it for further investigation.

Horusius13
Visitor

Yes, Z1 keep open connection when you are in exchange active sync mail... Drain battery incredible speed even device cannot be charged or very slow, heat up... I reset to factory default it worked fine limited time but then turned to the same...
Horusius13
Visitor

I think this is not related to exchange policy, I used htc one x, note 2, there was no prob
Fjeld
Visitor

The 14.2.A.0.290 update fixed it for me and Mdaemon.

Thanks.

kola
Visitor

i use microsoft exchange and NO problem...

only JUNK mail Filter dont work ...:smileysad:

JasNg
Visitor

I have similar issue with Groupwise.
The inbox shows the number of unread email but display no mail
Notification works fine. Just dont see any content.
I can send email out.

I used to use it with iphone and worked fine. Tried on SamSung device and work fine as well. It has to be Sonys setting.

I am now using the Groupwise app for email but the app is terrible --- slow and require network. I am so wanting to use the built in app.

Need help
olaturbo
Visitor

HELLO Richard, being having same issue with my Sony Xperia z, can't setup my corporate email on exchange active sync. It worked fine for q few weeks when I got the phone in August, but ever since then I haven't been able to set it up again.

How do fix this?
Will and upgrade to andriod 4.3 or 4.4 resolve this? As . Drilling on andriod 4.2.2.

Regards.
olaturbo
Visitor

Will an upgrade to andriod 4.3 or 4.4 resolve this? As I currently run on 4.2.2 .

Also noted I can configure my email on an HTC desire Xrunning 4.2.1 and seems before I upgraded from 4.2.1 to 4.2.2, I was fine.