Join now - be part of our community!

Excellent warranty repair service!

HenrikY
Visitor

Excellent warranty repair service!

I just want to express my gratitude that the waterproof warranty is for real!

I accidentally showered with my Z1 compact after a jogging session. As all lids were carefully closed I was dissapointed that the screen did not react to touch afterwards. As most posts on the internet are about vendors not accepting warranty claims when water is involved and even Sony is said to blame lids that have not been properly closed, I sent my device for repair really without much hope. But to my great relief I received a message that it would be repaired indeed. And when I opened the box it even turned out my device had become a Z3 compact 😄

Thanks Sony!

3 REPLIES 3
profile.country.RO.title
_alexdon_
Expert

It evolved,nice to see. Good feedback.

alexdon
Thommo
Genius

Transformers, Robots in disguise

profile.country.RO.title
_alexdon_
Expert

It was the Xperian Prime (compact version of course).

alexdon