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Error received - Facebook videos

Kiefer-joe
Visitor

Error received - Facebook videos

Hello All.
Do any Sony Xperia owners experience issues with loading videos on Facebook?

I continuously receive an error stating the following:

"Sorry, but an unknown error occurred while trying to play this video"

This is the first phone I've ever had this issue with.

Thabks
365 REPLIES 365
mujtaba1
Visitor

After making a single snap there is a error of over heating nd camera go's to shutdown
Nd the other problem is on viewing video on facebook
After some seconds the stops
Error msg an unknw error occred.
jkey
Visitor

yea.. The facebook video problem **bleep** annoying.
ummer
Visitor

Mine is doing it all.the time have you resolved this
Kiefer-joe
Visitor

No. No resolution as of yet. Nothing on the Web either. I could only presume it's the Facebook version for Sony. Will have to wait and see who responds to this feed
Sam
Legend
Legend

I have just replicated this in slightly different forms on two separate devices. As all other video functions for other sites such as Youtube etc appear to be working fine I can only assume that this is an error with the Facebook application and as such we may need to wait for an update to the application.

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Kiefer-joe
Visitor

I have just thought that. But then also thought the Facebook app runs in line with your OS. Dependant on their updates for the specific type. As we are obviously running Android that is developed for the majority of mobile devices it may not put it down too that. I've not long got my Z2 and previously owned an S4, which had no issues with running the same OS version.
obaidah1
Visitor

Sony .. This is not the facebook app's fault, the same version of facebook works on all other android devices ,and can load 100000 videos without being obstructed. Except clearly for the Z2 wich is the only phone having this issue. Clearly this is a firmware problem SONY!! Doesnt need that much thinking, my 4 years old samsung s2 can load any facebook video!! So please work on this issue before you lose lots of customers.
Skip
Visitor

I too have this problem on the xperia z can be frustrating trying to play a video over and over
dm841
Contributor

Just fast forward the video a couple of seconds and it continues to play shouldn't be the way but at least you don't have to keep trying to play same vid over and over again without success. Temp solution till Sony does something.