Join now - be part of our community!

Emergency xperia s black screen problem

Evren
Visitor

Emergency xperia s black screen problem

Hi Friends

My phone xperia s model.
the screen does not turn on when I press the unlock button on the screen remains black.
sound coming from the phone is trying to power lights on but the screen does not display your urgent help.

4 REPLIES 4
profile.country.GB.title
Uliwooly
Expert

Connect the phone to the wall charger > let it charge for about 1 hour > then repair it with SUS 

Also, press and hold power & volume up for 5 seconds

Don't forget to give Kudos (Click on the half star + )

profile.country.GB.title
Uliwooly
Expert

pacman1
Visitor

Dear Sony!

I am really dissapointed about the SONY quality and performance.:smileyworried:

I have a Sony Xperia S LT26i. 

AND the same black screen problem. 

The reason why I decided to buy a SONY phone was the quality I believed exist in this brand.

However I see this mass black screen problem I have not trust in Sony anymore. Reading forums this issues means buying a new phone comparing it to the repair cost. One thing is sure for me. 

I WILL NEVER BUY A SONY PRODUCT ANYMORE.

Congratulation to this poor performnace and losing the credit I had in this brand...

Tags (1)
sarahj
Visitor

Hey my phone did the same yday I've had it on charge all night and rebooted it with volume and power button several times what is sus my screen is still black I can't update anything on my phone as I can't see anything