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Emails not deleting

tb92
Visitor

Emails not deleting

When I delete emails from my Sony z1 they appear to be deleted but the notification to say I have emails still appear. (eg 3 above the envelope - to show I have 3 emails).

When I check my emails on the computer all the emails are still there and have no been deleted?

How can I change the settings to fully delete the email.
1 REPLY 1
Sam
Legend
Legend

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

Try these steps: Main Menu > Email > Menu > Settings > Tap the account you wish to edit > Tap Incoming Settings > Tap the Delete Email from Server option and adjust it to your preference.


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