Email attachments disappear

[Michal_Hr]

Hello!

When I send a file, via email, as attachment (file comes from "Downloads" folder), it disappears from source folder and from the message. "Out put" folder contains only message without attachment.  As a result, the file is no longer anywhere. In that way, I lost a very important document. How can I recover it? Is this a normal state of the mail program?

Regards,

Michał

[Alexander1]

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

It's normal for files to disappear from the 'downloads application' in your phone. You should be able to find the file again if you connect the phone to a computer or download a file manager from Google Play and check in the 'downloads' folder on the internal storage or SD card.