Earphone jack not working after update

[Wiewioreq]

Like in subject, after update to lollipop earphone jack stopped working, I've tried couple of earphones but none of them been working, there is no icon in notification bar. Anyone else have this issue?

[Uliwooly]

Contact your local Xperia Care asap 

http://support.sonymobile.com/global-en/contactUs/

[Uliwooly]

before you do so, you could re-install lollipop with PCC to narrow down issues.

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

[S_H95]

I'm having the same problem
can anybody give me a solution

[Uliwooly]

check the above solutions

@S_H95 

[Wiewioreq]

I did reinstall with lollipop with ppc and still same problem

[Uliwooly]

Then that's a hardware issue, it might be a coincidence that it appeared with the latest update. Contact your local Xperia care asap.