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E3 freezing

Brambles
Visitor

E3 freezing

My E3 has recently started freezing randomly.

When it does I am unable to use the screen, switch the phone off or reset. The only way to reset is to remove the sim and replace it.

I have searched many forums, and many people have a similar problem.

Some say it is due to the memory, but I have over 500mb free.

Some say it is the Micro SD card causing the freeze.

I have removed this.

Has anyone any ideas what is the cause of the freezing.

2 REPLIES 2
Thommo
Genius

I'd consider performing a system repair but this will factory reset your phone

Switch off your phone and unplug from Pc (Hold volume up and power for around 10 seconds)
Start PC Companion and select Support zone then Update my phone/tablet then in Blue Repair my phone/tablet and follow the onscreen instructions - When prompted connect your phone still switched off holding volume down or back button - This should start the repair or reformat process

If you are using Windows 8/8.1 or a 64bit operating system then adjust the settings for PC Companion and run in compatibility mode and chose Windows 7 or XP

_matti
Visitor

my xperia E3 is also freezing i did a software repair via PC Companion but the phone only works for a few hours then it starts freezing again. Help!!!!