Drop Down Notification Menu on Z3 Compact

[hohingday]

Hi,

My drop down notification comes down when I tap the top of the screen, I keep pressing this accidentally and would like it to only come down when i "pull it" down, is there a way to change this?

Thanks

[Dam079]

Yes, I have done this test and fails every time.

[Uliwooly]

@Dam079

Then it is a hardware issue, contact your Local support to get it inspected.

[Dam079]

I don't think it is a hard wear problem because I was able to use the phone on its side and operate the home and back keys also before this problem arrived. Now if I press on the home or back keys it press selects a tab just next to where I am touching the screen. Also if I flick fast up on the test page I am able to get it pass I have just noticed. Thinking this I a calibration or software problem. Kinda random that this problem has occurred out of now where.

[Uliwooly]

@Dam079

If it is indeed a software issue, repairing the phone with PCC should solve it

software repair

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

[Dam079]

Connected the phone to the pc companion last night back up files and it didn't fix it, I also did a full factory reset last night and the problem is still there. Also after I did the reset was unable to set a custom home page wall paper correctly. It kept zooming in on the picture. Unrelated to the drop down menu issue but thought I'd mention it.

[Uliwooly]

@Dam079

resetting the phone its not the same as repairing the phone with PCC, repair the phone and report back, as for the wall paper that's not related to this, lets prioritize. 

[Dam079]

Just playing with developer options and enabled pointer location and it seems the screen has some how become out of alignment with where you touch the screen and seems like the sensitivity on the y axis is out of alignment also. Unable to get to pc as I am on the road for a few days

[Uliwooly]

@Dam079

Keep us updated when you do

[Alinakhwa]

I am having same issue with my drop down menu, can please someone help us out????

[Uliwooly]

@Alinakhwa

If you have the same issue, then you have to contact your Local support to get the device inspected.