Join now - be part of our community!

download speed problem

karlg944
Visitor

download speed problem

hi there so i got my xperia z 3 days ago everything seemed ok until yesterday when i tryed downloaded a app and noticed it was incredibly slow over my wifi connection so i did a speedtest on speedtest.net and the download speed was 1.9mb and the upload was 15mb when i first got the phone i was get speeds of 40mb download and 20mb upload so i tryed a couple of things like resetting my router a hard reset of my phone and even reinstalling the software on sonty pc companion after all that ive still got the same problem one thing i have noticed though is when i turn the wifi off on the phone and then back on again i get a download speed of around 32 mb but then after say ten mins it will go back to 1.9mb im puzzled and hopefully i can find a answer to my problem

1 REPLY 1
profile.country.PH.title
MarlonUk1
Expert

have you tried it with other router?

try contacting your local service center to have your phone checked up www.sonymobile.com/global-en/support/contact-us/