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Display Issue

AdoubleU
Visitor

Display Issue

Hi!

Have anyone else this issue? It is brand new and the second one with this issue. It looks like liquid under the screen.

20161015_220336.jpg

3 REPLIES 3
CameronT
Champion

Hi @AdoubleU,

Welcome to the community.

It is difficult to see from the picture so I will have to take your word for it. I am sorry this has happened twice, it may be a batch problem. I recommend you contact your Local support team.

AdoubleU
Visitor

Hi Cameron

It looks like a oil film in water. The two XCompact i bought have it on the right side of the screen and they looks identical.
CameronT
Champion

@AdoubleU,

I think I can see what you are decribing there. It is a physical issue so I can't really advise anything you can do yourself to fix it. 

You could try your retailer for a replacement, however if this is already a replacement and it's got the same issue, the whole batch that retailler has may be a problem.

To ensure the issue is resolved your local repair centre would be the best option. Your Local support team can set that up.