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Display does't light

profile.country.it_IT.title
Keon82
Visitor

Display does't light

Hi, couple of time I gone to unlock the display after a missed call and it doesn't work! The iluminated bar turned on but the screen remains off!!

The only solution is to remove battery,

Anyone knows this problem? Is there a solution?

...and sorry for my bad english...

4 REPLIES 4
Jake-SonyXperia
Champion

This could be related to a software glitch, I suggest performing a software repair on the device, I have supplied a link below that will allow you to perform this task,

PC Companion:

http://www.sonymobile.com/global-en/tools/pc-companion/

LighScan
Visitor

Is your problem similair to this?

http://bit.ly/P1mc6Z

Repair/Reset won't help in that case.

profile.country.it_IT.title
Keon82
Visitor

Yes it's similar, but my device did not overheats.

For battery I did not notice a consumption but it may depends that I remove battery in a few second after that.

Another time I switch off the phone at 20% battery and it will not turn on, when I connected to the charger and turned on the battery was at 1%!

I think I'll need to bring it in a Sony service center if it will happen again

LighScan
Visitor

For battery I did not notice a consumption but it may depends that I remove battery in a few second after that.

Next time you notice this, wait a few minutes (that's all it takes here), and see if the battery heats up. Slightly_smiling_Face If it does, you have the exact same problem.