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Direct Dial Shortcut on Home Screen Can't Show Contact Photo as Icon

chulapsun
Visitor
May 2014
May 2014

Direct Dial Shortcut on Home Screen Can't Show Contact Photo as Icon

In my old Xperia phone, I can create Direct Dial shortcut on Home Screen. In which the icon displayed for the shortcut is the photo in the Contact. However, after I changed to the new Z2, the photo can't be displayed as icon on the Home Screen. Does anyone know the reason and whether I can display the icon as before? Thanks beforehand.

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9 REPLIES 9
chulapsun
Visitor
May 2014
May 2014

Can anyone help? Or if anyone has the same issue?

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Alexander1
Champion
Champion
May 2014
May 2014

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

This seems to be according to design. I'm not aware of this will change or not in the future but I will forward your feedback internally. I can suggest that you add a contact instead of a direct dial to get the contact photo. You'll find the shortcut for contact in the same menu as direct dial. 

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chulapsun
Visitor
May 2014
May 2014

Hi, Alexander. Thanks for your reply. Actually, I have been using this feature for over 2 years in my previous Xperia phone. That's why I'm not aware that this feature is not supported in my new Z2. Do you know if this change in behaviour is caused by upgraded android version or customisation by Sony?
I have tried your suggestion and found that it requires another touch on the phone number in order to call instead of just touching the direct dial icon. So I would prefer to use the direct dial shortcut instead of the contact shortcut. It would be great if you can give me more information on the availability of the feature.
Thank you very much!
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JoubertMaia
Visitor
June 2014
June 2014

Same Problem.
It looks like someone forgot to link these two functionalities. PLEASE FIX IT SONY.

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GBkhor
Visitor
June 2014
June 2014

Agreed. Please fix this
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YuvalR
Visitor
August 2014
August 2014

I have this problem too but only for shortcuts created about three-six months ago [or so...], probably due to one of the OS updates. Older shortcuts keep their user icon.

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hedrox87
Contributor
Contributor
August 2014
August 2014

In my Xperia T with jellybean I could also have a direct message icon, which I guess is not available with KitKat so you have to go to messages app and then choose person and then type the message, google forgot what phone was built for giving us a lot fb, tweet and google apps and cutting on normal phone functions.

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Chanoch
Visitor
February 2015
February 2015

According to the http://support.sonymobile.com/global-en/xperiaz2/userguide/Making-calls/ you can do this with:

  • Touch and hold an empty area on the home screen
  • Choose Apps
  • Choose Shortcuts (this option has not options)
  • Scroll through and choose direct dial
  • Select the number from your addressbook

Just tried it and it works on my z2 with all updates applied. 

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lddk
Visitor
April 2015
April 2015

This feature seems to be missing after updating to 5.0.2 today. There is no "shortcuts" app, and there's no "direct message" or direct dial" widgets anymore...

Anyone else try this to confirm? I accidentally deleted one I had on my homescreen for messaging my wife, now I can't add it back 😞

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