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Dead Xperia SP

daez
Visitor

Dead Xperia SP

Hi I updated my xperia with the latest software and thought it was brilliant.

Then yesterday while watching a video the phone shut down compleataly! nothing I have tried has worked. reset button, pc companian, sus, as my phone is not detected at all. only when plugging into a pc do i get a sound, from the pc but nothing else, no charge light either and i recharged for a few hours, the phone is very cold so persume it is truly off.

any ideas please?

1 REPLY 1
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_alexdon_
Expert

Charge it for at least 2 hours,use the back button to force shutdown and turn it on after or try a software repair.If that does not work,stop by a sony service.

alexdon