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dark screen

fitos100
Visitor

dark screen

Hello, Yesterday my son dropped down my phone (30 cm high from the ground to the carpet) . I picked it up and i realized that my screen became darker. The phone works fine except that the screen is very dark. I went to the brightness settings and it was full but the phone's brightness looks like 5%.

I just want to know if its like a hardware problem or something else. Will i need a new screen????

5 REPLIES 5
profile.country.GB.title
Uliwooly
Expert

it might be a hardware issue, to be sure, repair your phone with PCC or SUS

is Sony spying on users in this forum?

http://talk.sonymobile.com/thread/60197

Don't forget to mark the Correct Answers & Helpful Answers

UNRELATED topic, if you have some time please check this thread

http://talk.sonymobile.com/message/244522#244522

profile.country.GB.title
Uliwooly
Expert
fitos100
Visitor

No, i did what you said (Update SUS) but still nothing. I just lost my settings.

So is a screen problem you think???

profile.country.GB.title
Uliwooly
Expert

I would think so, that it is indeed a hardware issue

is Sony spying on users in this forum?

http://talk.sonymobile.com/thread/60197

Don't forget to mark the Correct Answers & Helpful Answers

UNRELATED topic, if you have some time please check this thread

http://talk.sonymobile.com/message/244522#244522

Sam
Legend
Legend

Please either return your handset to place of purchase or contact your local Sony Xperia support team to arrange the repair of your handset:

http://www.sonymobile.com/global-en/support/contact-us/


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