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Credit Card reader

N1gh7m4r3
Visitor

Credit Card reader

I use credit card readers daily for my business.  My wells fargo one, and a square one.  When I first got the phone it would reckognize the reader.  I was told that kitkat would fix that.  Well what 6 months later we finally see kit kat, and now my program sees the reader, but it wont accept any swipes, and as soon as I plug it in, I get the headphones icon, even though it's obviously not headphones.  Has anyone gotten this phone to accept a credit card payment without having to manually enter the info.

7 REPLIES 7
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Uliwooly
Expert

This might be a dumb question, but do you have the app and/or the latest update on the app?

https://play.google.com/store/apps/details?id=com.wellsfargo.mobile.merchant&hl=en

https://squareup.com/

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Uliwooly
Expert
N1gh7m4r3
Visitor

Yes I do. thank you for the speedy response

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Uliwooly
Expert

have you contacted square one? it might be a compatibility issue

N1gh7m4r3
Visitor

still on the phone with wells fargo

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Uliwooly
Expert

I think the problem is the card reader 

N1gh7m4r3
Visitor

i seriously doubt it, since it works on a nexus 4, a nexus 5 an m7 and an m8