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crash on usb tethering

xperiaSPuser37
Visitor

crash on usb tethering

Hi

I am having this issue where my phone restarts after every few times I have connected/disconnected to usb tether on my pc. Sometimes it happens on enabling the tethering sometimes when I disable it. The screen just blacks out and next I get the sony logo startup screen.

I am using the lastest .201 of 4.3 firmware.

Anybody experiencing this and is there any fix for it?

1 REPLY 1
Hampus
Champion

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

That sounds strange. Have you tried to use USB tethering to another PC?

I suggest that you boot your phone into safe mode to see if you experience the same behaviour:
http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008

Otherwise, I suggest that you perform a software repair on your unit via PC Companion:

http://www.sonymobile.com/global-en/tools/pc-companion/

In PC Companion you press start on Support Zone > Start on Update the phone/tablet software > Repair phone/tablet (the blue clickable link in the message) > Follow these steps without having your device connected to the PC.

Follow the instruction that appears in the program and do not connect your device until this guide tells you how to connect it.