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“continuous auto restart”

A-G
Visitor

“continuous auto restart”

Hi,

I have Sony mobile WT19i, which is giving me issue of “continuous auto restart” after a unpredictable duration though battery is fully charged It seems, after connecting it to PC (loaded with PC companion 2.1(updated)), the issue get resolved for couple of hours, but then again get started I have also tried with factory reset, but issue is not getting resolved

Device details as follows

Model No.:- WT19i

Android Version:- 4.0.4

Baseband version:- 8x55A-AAABQOAZM-203028G-77

Kernel version:- 2.6.32.9-perf BuildUser@BuildHost#1

Build number:- 4.1.B.0.587

Kindly suggest the solution for the same

Waiting for reply

Regards,

Amol

2 REPLIES 2
Thommo
Genius

Remove your Sim and SD card if you have one inserted and try as this is often the cause of a faulty Sim card or SD card making intermittent disconnections causing the phones to reboot

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_alexdon_
Expert

You could try to perform the software repair again and don't use 3rd party apps to enable bluetooth (if you need it enabled, do it manually and leave it like that).

alexdon