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Contacts Xperia M

Petersan
Visitor

Contacts Xperia M

I've carefully read your forum, but unfortunateley nothing helps to get my local contacts back.

They don't show up, but they must be there, because when I synchronize with my car-phone, they are here.

I tried any of the Options.

I got the impression that it might be related to Whats App, because there were so many contacts wrong linked together

Model C1905, Android 4.1.2

Can someone help me please ?

Regards

4 REPLIES 4
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Uliwooly
Expert

How about 

Open the phonebook > menu > filter > check all the option > check again

Petersan
Visitor

This doesn't work, I tried it several times with any combination I think.

Even now again.

The only change is, when you mark WhatsApp contacts, then these show up too, including some of my "hidden" ones.

But just with there WhatsApp number, no mobil or any other number.

It's very strange

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Uliwooly
Expert

Sorry to hear that, you probably lost your contacts, do you have a backup anywhere? 

Petersan
Visitor

I have a backup of course, but when this happened the first time about 2 weeks ago, I restored them.

And they are lost again for no reason.

Nothing was changed in the filter.

So to restore the local contacts again, doesn't really help.

Seems to be a software bug.

This problem is reported quite often in different forums.

It has to be solved by Sony with an update.

Any solution ??

Otherwise I'll send the phone back, this is not acceptable.