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contacts crashed

Not applicable

contacts crashed

a few days ago i wanted to add extra family members under favourite contacts, so it would be quicker and easier when i need to contact them. anyways, i pressed add, it said please wait and then came the dreaded message "sorry! the process android.process.acore has stopped unexpectedly.please try again"

iv closed it and reopened it countless times, with the message appearing time and time again. iv also restarted the phone many times. luckily the contacts i need to call, i text regualrly, so i open up their message, and call from there.

but sometimes the messaging service force closes, or id like to call a contact who i havnt spoken to or text in a while, and need access to contatcs :smileysad:, i did downlaod log collector, but that didnt help much. anyone?! thanks!

1 REPLY 1
Er_Kannan
Contributor

Turn off sync services and try to access conatacts. If this doese't help try a factory reset. Go to Settings> SD card, USB> Factory Reset

Remember, all the custom installed applications will be lost. Data in SD card willnot be affected.